3DMDL HELP CENTER

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Find answers about your 3DMDL account, Premium membership, downloads and Affiliate Program.

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Account

Account creation, login and profile information.

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Premium

Premium membership and account access.

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Downloads

Access to protected 3D content and downloads.

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Affiliate

Referral links, commissions and payouts.

Account & Login

How do I create a 3DMDL account?

Select Create Account from the website navigation and complete the registration process.

How do I access My Account?

After signing in, your account area provides access to your profile information, membership status and Affiliate Program tools.

Can I update my profile?

Yes. Your My Account page allows you to update available profile information such as your full name and country.

Premium Membership

What does Premium provide?

Premium membership provides access to additional 3DMDL features and protected downloadable content according to the applicable membership terms.

How can I upgrade?

Sign in to your 3DMDL account and use the Premium upgrade option available in My Account.

How can I check my membership status?

Your current membership status is displayed in the Account Status section of My Account.

3D Content & Downloads

Download access

Some 3DMDL files may be protected and available only to users with the required account or Premium permissions.

Download problems

If a download does not work, first make sure you are signed in to the correct account and that your account has the required access.

Affiliate Help

Where can I find my referral link?

Sign in to My Account and open the Affiliate Program section. Your personal referral link will be displayed there.

How do referrals work?

Your unique referral link contains your affiliate code. When an eligible user follows your link and completes a qualifying Premium purchase, the referral can be attributed to your affiliate account.

Where can I see my earnings?

Your Affiliate Program section displays your referral count, pending commission, paid commission and available payout balance.

When can I request a payout?

The current minimum payout threshold is $25. Once your eligible available balance reaches that threshold, the payout request option becomes available.

Important information

  • Keep your account information accurate and secure.
  • Do not share protected downloads or attempt to bypass access restrictions.
  • Affiliate activity must comply with the Affiliate Program terms and policy.
  • Premium access and digital content are subject to the applicable Terms of Service.

Contact 3DMDL

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Still need help?

If you cannot find the answer you are looking for, please use the support channel provided by 3DMDL.